Phone: +1 (949) 583-1857||Fax: +1 (949) 340-6643

Product Repair & Replacement

Engineering Quality and Reliability

Safety Systems Technology ensures every single SST manufactured product that leaves our factory is built with the highest quality and reliability. SST will ensure all products returned to our factory are diagnosed and repaired/replaced in a timely manner. You may contact our office to advise you of the status of your product repair. In case of an emergency, SST can provide you with a “loaner equipment” for temporary installation while your equipment is being repaired.

To Return an Equipment for Repairs

Download the following form to return equipment for repairs:

RMA Form

You may print the blank form and fill in by hand, or fill in online before printing.  After completing the RMA form, enclose it with the product and ship to the following address:

Safety Systems Technology
Attention: Customer Care
23272 Mill Creek Drive, Suite 100W-F
Laguna Hills, CA 92653

To Request a Loaner Equipment Instructions

Locate the Model number, part number, and serial number of the equipment to be returned. Most products have this information on a metal nameplate attached to the unit. Unplug NOVA-5000 Control Modules from the rack and check the SST label on the printed circuit board.

Please call our office to request the Loaner Equipment and to provide a shipping address, a credit card or other means to prepay the shipping charges plus a deposit on the loaner (these charges will be refunded if returned equipment is found to have failed under warranty) at:
+ 1.949.583.1857

Request for Product Repair