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Q: How do I place an order?
A: You may submit your Purchase Order at firstname.lastname@example.org or via FAX at +1-949-340-6643. If you received a quote from us, kindly reference the quote number on your PO. Our office will e-mail you your Order Confirmation along with the expected shipment date.
Q: Do I have to purchase from a local Distributor?
A: No. You may purchase from a local distributor or order direct from our worldwide distribution center in the USA. Our local distributors work with our office to accommodate specific purchasing requirements.
Q: Where can I find the instruction manual for the product I just purchased?
A: Instruction manuals are available right from our website. Each product page has links to downloadable instruction manuals. You may also e-mail us at email@example.com and we will e-mail a copy to you.
Q: Do you accept credit cards?
A: Yes, we accept all major credit cards for domestic orders. We only accept telegraphic transfers on all international orders.
Q: Is there an e-mail address I can send a quote request to?
A: Yes, please send all quote requests to firstname.lastname@example.org including all documentation. We respond to all requests within 24 hours.
Q: Where can I inquire about becoming a distributor for SST?
PRODUCT REPAIRS AND REPLACEMENT
Q: Who do I contact to request a repair or replacement of my equipment?
A: You may call us directly to request an RMA number and send your equipment to our corporate headquarters.
Q: How do I order spare parts?
A: You may submit your Purchase Order at email@example.com or via FAX at +1-949-340-6643.